Data Storage Products

Selenetix takes great care in selecting partners

Experience shows that customers understand how underlying technologies are very similar and once their questions are answered, they are primarily focused on producing results. Guaranteeing those outcomes requires that Selenetix be well versed in each product’s deployment, configuration, upkeep, and problem resolution. For this reason we ensure that:

• Each of our partners is an established firm focused exclusively on a core technology
• Each of our partners is a leader in their niche
• Each of our partners is an Original Equipment Manufacturer (OEM)

For Selenetix, focus and exclusivity contribute to good results because it takes time to build the comprehensive inter-organizational and personal relationships that make a difference when resolving issues in a timely and professional manner

When a systems integrator offers a broad line, it is potentially more dangerous than impressive because the only constant is change. Keeping customer service and engineering up to speed on many disparate components is quite a challenge. We know this from our own past experience.

When a manufacturer offers a broad line, it is frequently comprised of components purchased from other manufacturers and rebranded. Consequently, advances made by the technology leaders lag in such rebranded products; a situation compounded by the burden of maintaining their existing installed base.